FAQ's

Envision having a devoted personal assistant to guide you through life's obstacles and uphold the lifestyle you're accustomed to. Whether you're grappling with a daunting household project, navigating your doctor's portal, orchestrating a trip or relocation, or feeling lost amidst paperwork and documents, a concierge can serve as a dependable ally. They offer an extra pair of hands to tackle problems, provide support and instill peace of mind.

We cater to older adults who are committed to preserving their independence, most often in their homes or in senior communities. We also extend our services to their families – active people juggling committments to work, family, travel and more. Whether residing locally or at a distance, we ensure families remain well informed. We work only with those who welcome our assistance and support.

Some clients require our services on a weekly basis, while others prefer a monthly or seasonal arrangement. Our business model offers flexibility and is always tailored to accommodate your specific needs.

For any services we don't offer directly, we maintain a selective network of trusted contractors whom we can enlist. Additionally, we are pleased to connect you with experts in areas that fall outside our scope of service. If we don’t already know exactly the right person or service, we are committed to conducting thorough research and will find what you need.

Congratulations! You’ve prioritized maintaining your lifestyle over doing it all on your own. We’re not taking over! We do only those things you want to relinquish. We honor your desire and ability to keep doing all the things you choose to. Should you decide to gradually entrust us with more responsibilities, we are ready to seamlessly step in!

We ensure confidentiality through a signed agreement, guaranteeing that personal and proprietary information remains completely secure. Rest assured, we will never disclose your status as our client without your explicit consent. 

Our pricing structure is customized to each individual's specific requirements. Whether it's for a short-term project or ongoing assistance, whether you need us for a few hours or on a weekly basis, we have a plan to suit every budget, style, and need!

We serve clients in Marin County, San Francisco and the greater Bay Area.

It all begins with a conversation, either over the phone or in person. You share details about your unique situation, and we craft a solution to address your greatest needs. Together we will review the plan to ensure that you get the support you truly need. We regularly review our arrangements and are always open to making adjustments to better meet your evolving requirements.

Call us at (415) 306-4555 or email: info@calljenconcierge.com